Privacy Policy

1. Introduction

This Privacy Policy describes how ChambalTech collects, uses, stores, and safeguards personal information when you visit our website, create an account, contact us, or place an order for products or services.

2. Information We Collect

Depending on your interaction with our website, we may collect information such as:

• Name, email address, mobile number, and other contact details.
• Billing address, shipping address, and order-related details.
• Account login details and preferences where account creation is available.
• Technical information such as IP address, browser type, device information, and usage data.

3. How We Use Your Information

We may use your information for purposes such as:

• Processing orders, arranging delivery, and providing customer support.
• Sending order confirmations, invoices, service updates, and transactional communication.
• Maintaining account access, fraud prevention, security monitoring, and service improvement.
• Sharing promotional or marketing communication where permitted by law or where consent is provided.

4. Cookies and Related Technologies

We may use cookies and similar technologies to keep the website functional, remember preferences, improve usability, analyze traffic, and support security-related features. You may control or disable cookies through your browser settings, though some site features may not function properly if cookies are restricted.

5. Sharing of Information

We do not sell personal information as part of our normal business operations. We may share relevant information only with service providers and business partners involved in payment processing, shipping, order fulfilment, technology support, legal compliance, or fraud prevention, and only to the extent reasonably necessary.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no online platform or transmission method can guarantee absolute security at all times.

7. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill orders, maintain customer records, comply with legal, tax, accounting, fraud-prevention, or dispute-resolution obligations, and support legitimate business operations.

8. Your Rights and Choices

Subject to applicable law, you may have the right to request access to your personal information, ask for corrections, request deletion, withdraw consent where applicable, or raise concerns regarding how your information is handled. Requests may be reviewed in accordance with legal and operational requirements.

9. Third-Party Services and Links

Our website may include links to third-party services or websites, and certain payment, courier, communication, or analytics functions may rely on external providers. We are not responsible for the privacy practices of third-party websites or services that operate under their own policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or website functionality. The updated version will be posted on this page with a revised effective or last-updated date.

11. Contact Us

For questions, privacy-related requests, or concerns regarding how personal information is handled, please contact us using the details below.